Pinnacle Foods

  • Supervisor, QA

    Location US-TN-Jackson
    Job ID
  • Overview

    At Pinnacle Foods we are at the top of our game and the key to our success is clear. Everything we do is driven by our purpose: unleashing brand potential, dynamically evolving and improving our already beloved products to bring more convenience, taste, nutrition, and joy to today's consumers.


    The results? Our well-recognized products are found in 85% of American households and are leaders in their respective categories, holding the #1 or #2 market share position in 10 of the 14 categories in which we compete — and we're just getting started. We are committed to adding value through strategic growth that synergizes our portfolio of "Leadership" and "Foundation" brands and plays to our strengths in R&D, consumer insights, and senior management experience.


    This position is responsible for leading continuous improvement and corrective action projects. This position is responsible for performing systems-related tasks, including data analysis, tracking and maintenance of the internal self-inspection (audit) program, Hold-and-Release and microbiological programs. This position will also oversee the QA Lab operations to ensure manufactured products meet or exceed consumer expectations, regulatory requirements (FDA and USDA) and product specification.


    Essential duties and responsibilities include the following; other duties may be assigned.

    • Direct, coordinate and schedule the activities of QA personnel to proactively respond to plant production needs.
    • Develop and/or assist in developing quality programs and procedures as required. Maintain and administer plant quality systems, along with auditing and evaluating plant operation to ensure the production of safe and wholesome products.
    • Maintains systems for checking and verifying process compliance, including but not limited to SPC, HACCP, SQF, Quality Systems, and Formula Control to provide production departments with tools necessary for daily operations.
    • Coordinate and maintain Master Control Documents, quality data collection, charting, trending, and reporting projects.
    • Assures efficient and accurate testing, reporting, and monitoring of product safety and quality.
    • Participation in corporate-driven projects, tests, reports and data collection.
    • Anticipate and solve quality-related issues through evaluation of ingredients, materials, process, and finished products.
    • Communicate with Quality Assurance manager on a continuous basis relative to the status of quality, sanitation, and product safety in manufacturing.
    • Place any product of doubtful quality “on hold” pending further evaluation and consultation with Quality Assurance Manager.
    • Assist in the hiring, training and supervising staff as authorized.
    • Participate in all internal and external audits relative to the Quality Assurance Department.
    • Ensure laboratory operations are conducted in accordance with OSHA regulation.
    • Regularly participate in plant safety programs.
    • Assist in developing, conducting, and documenting appropriate training and Corrective Actions.
    • Install and participate in the inspection, testing and evaluation of raw materials in process and finished products while maintaining proper records of results.
    • Assist in providing a properly equipped and supplied laboratory including the standardization of instruments and make-up of reagents.
    • Ensure department operates within established budgetary constraints.
    • Assist in developing reporting systems and key performance indicators that will keep the Quality Assurance Manager apprised of performance against quality objectives. Provide technical services to management team to help resolve product and/or process-related issues.
    • Assist in maintaining Quality System, Consumer Complaint and GMP audit corrective action process. Assist in developing and implementing Quality Assurance Manuals. Provide technical expertise regarding GMP’s, HACCP, SQF and Quality Systems. Develop and deliver technical and quality training support to technicians.
    • Experience with leading Sanitation/Quality programs i.e. ATP, Environmental and Finish Goods Testing.
    • Provide technical assistance resources for production related activities.
    • Keep management informed of the status of QA issues impacting production and product deployment. Complete special projects, duties and assignments, as appropriate.




    • Bachelor of Science in Food Science or related discipline i.e., chemistry, biology or microbiologyEXPERIENCE:
    • Minimum of 3 years of Quality Assurance supervisory experience required.
    • SQF and HACCP certified is preferred
    • Experience with FDA, USDA Regulations
    • Demonstrated “hands on” management experience.
    • Experience working in a food manufacturing environment, preferred.
    • Experience working with a diverse group of people.
    • Strong interpersonal skills, written and verbal communication skills, and the ability to effectively communicate throughout all levels of the organization.
    • Ability to use innovative approaches to resolve complex problems.
    • Strong computer skills, including a proficiency in Microsoft PowerPoint, Excel and Word.
    • Ability to quickly come up to speed on complex production processes.
    • Ability to analyze data and information, and to make effective and timely decisions. Ability to work with others to identify opportunities.
    • Ability to work under pressure and to react to situations with a strong sense of urgency.
    • Solid problem solving, project management, multi-tasking and prioritization skills.
    • Ability to listen and consider all ideas while working in a team environment.
    • Managing and budgeting, plan on budget spending and maintain waste elimination posture.
    • Influence seniors, peers, and subordinates in correct application of QA systems and procedures.
    • Detail oriented, organized, reliable and resourceful. Ability to work effectively both independently     and within a team environment.



    Pinnacle Foods is an Affirmative Action/EEO Employer –
    qualified applicants will be considered for employment without regard to
    protected veteran or disability status, race/color, religion, gender, national
    origin, age, sexual orientation, gender expression, gender identity or any
    other legally protected basis.



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